Introduction
CHAMPS Family Entertainment Centre (FEC) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our facility or use our services, including bowling, axe throwing, karaoke, billiards lounge, and arcade
Information We Collect
Personal Information:
- Name, email address, phone number, and date of birth when you make a reservation or sign up for our newsletter.
- Payment information when you book activities or purchase items
How We Use Your Information
To Provide Services:
- Process reservations and payments.
- Communicate with you about your bookings and our services.
To Improve Our Services:
- Analyze usage data to enhance our website and services.
- Conduct surveys and gather feedback.
Marketing:
- Send promotional materials and updates if you have opted in to receive them. You can unsubscribe at any time.
Information Sharing
Third-Party Service Providers:
- We may share your information with third-party service providers who assist us in operating our business, such as payment processors and email service providers.
Legal Requirements:
- We may disclose your information if required by law or to protect our rights and safety.
Data Security
- We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Your Rights
Access and Correction:
- You have the right to access and correct your personal information.
Opt-Out:
- You can opt out of receiving marketing communications at any time
Changes to This Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
